I believe one of the most important keys in an excellent coaching relationship, is open, non-judgmental and effective communication. And, to have an open exchange of communication, there needs to be a foundation of acceptance and trust. Establishing and maintaining a relationship of trust is the first of the nine IAC Coaching Masteries. When a client trusts the coach, the client feels safe to say what they think and how they feel, and to know their words are not judged, and they feel accepted. Isn’ t this what all of us want? Trust is a safe place to be and it is where dreams can be explored without hearing an all too familiar rebuttal from those helpful friends or family members.
How does a coach learn to build a safe environment for open communication? First, we want to keep our hearts open to accepting others and keeping God’s commandment to love God and love others. And, let me admit that it isn’t always easy to love others, is it? And, to help us understand others, we need tools in addition to the love in out hearts. There are tools to help us communicate more effectively and when we apply the tools, we begin to understand, appreciate and accept the differences in others, and we learn to adapt our own behaviors in order to be more open, and accepting of others who may be a little different from us.
So, what tools are available to help create a greater awareness and appreciation of others? I use several assessments regularly with my clients, depending on what area the client is exploring in the coaching relationship. I use the DiSC Behavioral Model with my clients, because it helps me to understand the client’s personality, communication style, and behaviors and is also a wonderful tool for the client to gain insights and self discovery. What a great way to jump start a coaching relationship!
There are many assessments available to coaches, and all have the potential to be equally effective. The key is not in the tool itself; the key lies in the application of the tool. It is more about the coach’s desire to learn and accept the client and appreciate the differences in human behavior, and it can open the door for the client to explore further, if the client chooses.
Some coaches use Myers Briggs, while others may use Kiersey, Birkman, Strong. Our school, Christian Coach Institute, trains and certifies Christian Life and Career coaches, and we include the DiSC and a Spiritual Assessment early in the relationship for the client to explore their faith walk.
What assessment should you use? It really depends on your goal and your coaching niche. Begin with your own research, take the assessments for yourself and talk to others who are using assessments successfully. Find the tool that “fits” your niche and helps your clients.
What tool do you use and how do you use it?